siap88 Platform Privacy Notice

This page describes what we collect when you use siap88 and how we keep that data protected. We at siap88 operate a live-dealer and sportsbook platform across supported jurisdictions. When you create an account, deposit funds, or place a bet on Liga 1 matches or our blackjack tables, we collect personal information to verify your identity, process your transactions, and comply with local financial regulations.

Our privacy commitments are straightforward: we collect only what we need, we do not sell your data to third parties for marketing, and we use industry-standard encryption to protect your account. This notice explains our practices in plain language. If you have questions after reading it, contact our support team via live chat, email, or phone—our multilingual staff respond within two hours during business hours.

What we collect on siap88

We collect your email address, phone number, and full name when you register an account on siap88. We also collect your date of birth and residential address to verify that you meet the eligibility requirements set by the jurisdiction where you access our service. During account verification, we may ask for a copy of your national ID, passport, or driver's license—this is a standard Know Your Customer (KYC) requirement under financial regulations in Indonesia and neighbouring regions.

When you deposit funds via DANA, e-wallet, mobile banking, or local payment, we record the transaction amount, timestamp, and payment method. We do not store your full payment card details; instead, we receive a token from the payment processor that allows us to process future transactions securely. If you place a bet on a Piala AFF match or join a live roulette table, we log your bet slip, game history, and account balance for dispute resolution and audit purposes.

We also collect technical data: your IP address, device type, browser version, and the pages you visit on siap88. This helps us detect fraudulent login attempts, prevent account takeover, and improve our mobile app performance on Android and iOS devices. We use cookies to remember your language preference and keep you logged in across sessions.

How we use your data

We use your personal information to process your deposits and withdrawals, verify your identity during account creation, and settle your bets fairly. We also use it to send you account notifications—for example, when you withdraw funds or when a Liga 1 match you bet on concludes. We do not use your email to send unsolicited marketing; we only contact you about your account or our service.

Our fraud-detection system analyzes your login patterns and betting behaviour to flag suspicious activity. If we detect a login from an unusual location or a sudden spike in withdrawals, we may temporarily lock your account and ask you to verify your identity via email or phone. This protects you from account takeover.

Third-party processors

We work with payment processors, identity-verification vendors, and cloud-hosting providers to run siap88. These third parties may see your name, email, and transaction history, but only to the extent needed to provide their service. We have data-processing agreements with each vendor that require them to keep your data confidential and use it only for the purpose we specify. Our servers may sit outside your jurisdiction—for example, in Singapore or Malaysia—but your data is encrypted in transit and at rest.

Your rights and our commitments on siap88

You have the right to request a copy of the personal data we hold about you. You can also ask us to correct inaccurate information or delete your account and associated data, subject to legal retention requirements. To exercise these rights, contact our support team with your account email and a photo of your ID. We will respond within ten working days.

We retain your account data for as long as your account is active, plus seven years after closure to comply with financial reporting rules. We delete your payment card tokens immediately after each transaction. If you request account deletion before a dispute is resolved, we keep only the minimum data needed to settle the dispute and then delete the rest.

Cookies

We use session cookies to keep you logged in and analytics cookies to measure page traffic. You can disable cookies in your browser settings, but some siap88 features may not work.

Data breach

If we discover a breach of your personal data, we will notify you by email within 72 hours and explain what happened and what steps we are taking.

International transfers

Your data may be transferred to countries outside Indonesia for processing. We ensure all transfers comply with applicable data-protection law.

Our service is available only in jurisdictions where local law permits. We do not knowingly collect data from users under the age of eligibility set by their local jurisdiction. If we discover that an account belongs to an ineligible user, we will close the account and refund any remaining balance.

For privacy inquiries, contact us at [email protected] or via live chat on our platform. Our team speaks English and Indonesian and will respond within one working day. You can also reach us by phone during business hours in Jakarta, Surabaya, or Bandung time zones.